College Board Sucks Customer Reviews and Feedback

From Everything.Sucks

The College Board is an American not-for-profit organization that was formed in December 1899 as the College Entrance Examination Board (CEEB) to expand access to higher education. While the College Board is not an association of colleges, it runs a membership association of institutions, including over 6,000 schools, colleges, universities, and other educational organizations.

An angry student mentioned, "The College Board over complicates every single question, make tests nearly impossible to understand or even pass, AP teachers have to curve grades so much for students to have passing grades, and the college credit shouldn't be determined just by one test. College credit should also be based on the grade in the class mixed with a test you can actually understand."


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Consultant (Current Employee) says

"Company hires junior managers as Senior Directors. Who have no clue what they are doing. Show favoritism and make rash decisions with the power given."

Anonymous (Former Employee) says

"Incompetence is pervasive here, but even worse is the culture of not caring about anything. I should have known better when I saw the way they treat their customers. That was an obvious red flag I missed and frankly found out about too late. So it shouldn't surprise me they don't care about their people, don't care about the company, don't invest, it goes on and on. Cons: Everything else"

Senior Product Analyst (Former Employee) says

"Just an awful enviornment if stepping on people to climb to the top. No support or appreciation from management. No work life balance. You are over worked and under paid for the sake of "teamwork". You also have constant uncertainty of your job. Cons: Bad pay and enviornment"

Consultant (Former Employee) says

"I worked at the College Board for about a year over 5 years ago, so things may be very different now. However, when I was there, I worked as an hourly "consultant" and received no benefits. Many people in my department were also working under this agreement. Sometimes I heard people in my department talk about how they had to go without their medication because they couldn't afford it because the company they worked for -- full-time, 40 hours -- did not offer them health insurance. I totally lost it at a big company meeting when management openly touted how much money they had saved by hiring consultants instead of salaried employees. It made my blood boil. I left shortly afterwards."

Sr. Consultant (Former Employee) says

"College Board looks fantastic from outside with huge building in Reston VA. It is almost 100 years company. But, the management is sucks. Some people doesn't have qualified to be Manager still they are Manager. There is life balance, u have to work days and night without any concerned. The management is worst and biased by in their favorable people.I will strongly recommend not to join College Board rather do work somewhere else, there is no work Ethic. Cons: Worst Management, No Ethics, No family value, Sucks place to work..."

Project Manager (Former Employee) says

"There was no typical day at work -- not until I left did I realize how toxic the environment was because I felt like a living, breathing human being again. You are constantly micro-managed and the word gaslighting comes to mind via my direct report. The culture is TOXIC. I learned my self worth was a lot more important than how I was treated. They do however, specialize in blindsiding workers. CEO is never there so I can't reflect on him other than he has a huge ego. I've never worked with such "privileged" people in my life. Cons: Environment and hours expected of you."

DevOps Engineer (Current Employee) says

"Poor management but not toxic yet. There is no visibility. Management doesn’t listen to employees suggestions. No opportunities to grow, extremely for senior people. People can be a senior engineer forever and never get promoted. Whenever there is a higher level position opened, they will hire outside people instead of promoting internal people. Cons: Management"

Director (Former Employee) says

"Great benefits, great pay. Cons: no work/life balance"

Employee (Former Employee) says

"Recommended for young professionals with no family and no outside hobbies or interests. High stress, fast paced work environment with little room for mistakes. Cons: constant travel, aggressive meeting schedule"

Anonymous (Former Employee) says

"That's about it--either you are in or not- Bery friendly in the beginning but watch out. Cons: Everything else"

Associate Director (Current Employee) says

"very political environment. promotions are based on who you know, not how well you do your job or how well you can perform at a higher level. lots of meetings and not enough time to actually do work. so many meetings are held that the president had to implement policies around not holding meetings on Fridays to give people time to finish their work for the week, and to cut meetings short by 5 minutes, to give people time to get to their next meeting."

Manager (Former Employee) says

"non-profit + education industry = glacial pace. nice colleagues, but little energy, enthusiasm, or initiative. most of leadership is there to coast to the end of their careers Cons: No growth and no one leaves, so no one gets promoted"

Employee (Current Employee) says

"What you will learn there is that Management is overworked, and they over work you. This by far was the most difficult job I have ever had. Did I like the people yes, was the work environment good yes. It was the so called management structure that I simply could not understand."

Director (Former Employee) says

"Mission-driven organization that occasionally performs good, impactful work yet motivated by internal political agenda. Advancement is only available to those willing to manipulate and self-promote, often at the detriment of its actual mission to help students. White savior crisis to the extreme with several well-meaning white people in positions of power, hyper-focused on advancing low-income people of color within our educational institutions, but not within its own organization. Cons: Lack of advancement opportunities, nepotism, extremely poor management"

IT Specialist (Former Employee) says

"There is a recent push towards moving to the Cloud which has caused some anxiety among employees. Otherwise it has been a largely stable and fun place to work with great benefits. Cons: Push to move to the cloud has created some challenges"

Requirements Analyst (Former Employee) says

"Rate this company*required"

Customer Order Support Assistant (Former Employee) says

"This company has a great cause in providing education pathways for the youth of our country, but the management is very poor, especially after the new president took office. It is very clear that the company does not value their employees."

Manager of Network and VOIP Engineer (Former Employee) says

"Work/life balance was adequate until they changed their business model to support state business."

Consultant, Contract Expired (Former Employee) says

"I worked directly with my director in department. I worked with students who had disabilities who were seeking accommodation on college entrance exams and work with their school counselor or special education department or parents in this process as every case was different. My manager traveled a lot so he kept me in charge and I was responsible for our two vendors, ETS and Xerox, and traveled at times to train them on our systems and go over new policies and procedures and making sure they were up to bare and answer any inquires they may have. If I didn't travel, then I would train via WebEx and prepare training manuals and every two weeks or so, my manager and I work hold a conference call to keep an update on their department. After 2.5 years, my contact expired and unfortunately, I lost my job and have been unemployed since then with the exception of administrative assistant and receptionist work through various temp agency as well an Nanning for several years as I love kids, education and working in customer service as I am a people person, but with a shy personality. Cons: No health care, my manager didn't care for my work ideas, rude at times."

Administrative Assistant (Former Employee) says

"I just check up on student so they couldn't copy others exam and I learned to be super patient with the time because we have to watch them all the time and it was from morning until afternoon Cons: We couldn't eat in the classroom"

Former Employee - N/A says

"I worked at College Board full-time for more than 3 years Cons: everything else. overall management is hit or miss, depend on division your in"

Current Employee - Product Manager says

"I have been working at College Board full-time for more than 3 years Cons: Over time, management has become obsessed with keeping broken processes broken. It’s been outright stated by management that these processes being unworkable makes them feel secure in their jobs, which goes on to mean that things only get worse as new problems arise but old ones are never addressed. Working at a non-management level means you will be dealing with increasingly complex issues that are easily avoided if resources were allocated to problem solving instead of triage."

Former Employee - Anonymous Employee says

"I worked at College Board full-time for more than 3 years Cons: Sr. Management has maniac and truly crazy people employed as Directors. They need a health fair with mandatory psychologist to test the people. My suggestion is that have all Sr. Leadership put under counseling."

Former Employee - Devops Engineer says

"I worked at College Board full-time for more than a year Cons: Poor management but not toxic yet. There is no visibility. Management doesn’t listen to employees suggestions. No opportunities to grow, extremely for senior people. People can be a senior engineer forever and never get promoted. Whenever there is a higher level position opened, they will hire outside people instead of promoting internal people. College Board is like government. You just do what management asked. They make all decisions by themselves, whether you like it or not. The funny thing is that they think they made all the perfect changes. My team has a very high turnover rate. 8 people resigned and 2 just got laid off last week. People who are currently there are finding their way to leave too. The whole organization is sort of communism. Management thinks they are awesome and do whatever they want. It is dictatorship. During our recent all employee meeting, they spent whole afternoon to talk about our CEO and how awesome he is. However, look at the approval rate of him. Almost half of the people think we are heading to the wrong way. These senior management has no idea how to run a company. They talked about opportunities, which means they want to get rid of the senior people and hire young people so that they can promote young people to senior (not to management) and cut cost because there is no room for senior people to grow. Anyway, the thing is College Board is doing SAT and there is no competitor. Everyone needs to take SAT, so why do management care?"

Current Employee - Anonymous Employee says

"I have been working at College Board full-time Cons: - Don't be fooled by the many brief, bland positive reviews on here, which read like they were lifted from a PR playbook. - Since Coleman came on board, the corporate culture has nosedived into toxicity and chaos. The dysfunction centers at the ED, VP, and SVP levels. Senior leadership use shady PR tactics to communicate internally. They obfuscate and pit departments against each other. Not a culture of cross-team collaboration: more like a network of sweaty gladiator pits. - Enormous projects are mismanaged. Information is hoarded. Well meaning employees are pushed to their limits. - What passes for feminism here is merely "Lean In" superhero worship."

Current Employee - Anonymous Employee says

"I have been working at College Board full-time Cons: Access to Opportunity leadership is racist and homophobic."

Former Employee - Director says

"I worked at College Board full-time for more than 5 years Cons: There is little to no respect for experience. There is little to no support given for huge projects. Leadership is either hands off, or negative and demeaning. There are no leaders that I encountered that empowered their employees. In fact, the opposite would occur. Respected values seemed to all be negative in nature (throwing people under the bus, disrespecting others, superficial assets, etc.) The energy at the College Board is on of "dog-eat-dog" - don't be enticed by the money, it's not worth it."

Former Employee - Anonymous Employee says

"I worked at College Board full-time Cons: I worked at the College Board in a dept that was designed to help low-income and minority students and yet, I heard my supervisors making sexist and racist jokes frequently. For example, when we launched our rural program to help kids in those kind of areas, my boss was furious that she had to help white people and would say this nearly every time we had a meeting about rural outreach. The College Board is not a place with integrity. For them, it's all about making money off the backs of students and their families. A great example of this is how they pushed and pushed for Computer Science to be a high school requirement. Guess why? So they could sell AP exams in that subject. (They would love nothing better than to insinuate AP exams so deeply into high school graduation requirements that students could not graduate without taking at least one AP. ) The environment itself is generally hostile toward women. In March 2017, we had our 3 day work party at a convention center near DC. C-Suite leaders were falling down drunk, gambling at a local casino. It was truly "awe-inspiring." It showed what many people know already there -- the leadership is a boys-only club many of whom have been working together at various educational companies for years, ripping off students and enriching themselves from public money."

Former Employee - Anonymous Employee says

"I worked at College Board full-time Cons: Poor organization, lots of turf wars between groups with overlapping missions. Passive-aggressive behavior, frustration voiced by numerous employees. Constant expressions of hopelessness, like "ours is a department to move on from." Etc. A mindset of constantly kicking the can down the road--"We're too busy to plan this project now, we'll address our mistakes after we get through this phase."

Former Employee - Associate Director says

"I worked at College Board full-time for more than 8 years Cons: Upper management only takes care of upper management."

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